Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What information do we collect from the people

When you request additional information or register on MS Homes websites, the company will ask you to provide basic contact information.

How do we use our customer information?

• MS Homes uses information collected to provide you with the services you request.
• MS Homes may use information collected to improve the company’s websites and services.
• Unless described in the full privacy statement, MS Homes does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.

Customer Data

• Customers of MS Homes may electronically submit data or information to the company’s services (“Customer Data”).
• MS Homes will not review, share, distribute, or reference any such customer data except as provided in MS Homes master subscription agreement, or as may be required by law. In accordance with MS Homes master subscription agreement, MS Homes may access customer data only for the purposes of providing the services, preventing or addressing service or technical problems, at a customer’s request in connection with customer support matters, or as may be required by law.
• When you email us or fill out a form on our website, we record your information to respond to you. We collect details like your name, email, and phone number only when you register or submit a form. You can also visit our site anonymously. By providing your contact details, you agree to receive calls, SMS, emails, or WhatsApp messages about our products and offers, even if your number is on the DND list.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
• You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s help menu to learn the correct way to modify your cookies.
• If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
• However, you will still be able to place orders.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links?

We do not include or offer third-party products or services on our website.

Opt-out Preferences

The company will use the email provided in the registration process in order to send a welcome email, billing and invoice information and news and updates. If you wish to subscribe to our newsletter, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us.

We will also send you service related email announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. You do not have an option to opt out of these emails, which are not promotional in nature.

If you choose to use our invite teammates to our service, we will ask you for that teammate’s email address. We will automatically send a one-time email inviting that teammate to use the service. Company stores this information to validate authorized users. Invited teammates may contact us at unsubscribe@mshomes.co.in to request that we remove this information from our database.

Children’s Privacy

Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal data from minors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

How to contact us

We are committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

If you have any questions, concerns, or complaints regarding our Privacy Policy or our handling of your personal data, you may contact us using the details below. We will acknowledge your query and respond within 7 business days.

Contact Details:

Address : 92/2B2, Avadi Road, Karayanchavadi, Poonamallee, Chennai, Tamil Nadu, 600056
Email : info@mshomes.co.in
Phone : 044 2679 2000